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CALIFORNIA ASSISTED LIVING FACILITY ASSOCIATION CONFERENCE
June 12-13, 2000
Berkeley, California


Monday, June 12, 2000
420-01 It's Not What Happens to You---It's What you Do About It--W. Mitchell, CPAE
420-02 Marketing--Making Good News Happen: Media Relations
420-03 Human Resources--How to Get Good Employees to Stay: Job Satisfaction & Employment Agreements
420-04 Best Practices/Operations--Involving & Meeting the Needs of Families: Easing the Transition into Special
Care Communities
420-05 Luncheon Speaker: Dare to Be 100--Dr. Walter Bortz
420-06 Marketing--Stop Wasting Money on Marketing
420-07 Human Resources--Professional Packaging on the Job: Developing your Most Valuable Asset: YOU
420-08 Best Practices/Operations--Older Adults and Medication Use, Misuse and Abuse
420-09 Marketing--Volunteer Programs for Assisted Living
420-10 Human Resources--Communicating Across Differences
420-11 Best Practices/Operations--Nurses Transitioning into Assisted Living: What to Bring & Leave Behind
Tuesday, June 13, 2000
420-12 Mastery Marketing on a Shoestring--Gerry Foster, BS, MBA
420-13 Technology--Defining the Cutting Edge: The Convergence of Home Telehealth & Online Healthcare Issue
420-14 Human Resources--Rightsizing with the Comprehensive Care Team Model
420-15 Best Practices/Operations--Open Book Management: A Team Approach to Planning & Profitability
420-16 *(2 Tapes,$20) Legislative Strategy Discussions & Discussions with Community Care Licensing