| Item # |
Lecture Title |
Purchase Lectures* |
|
802-00 |
Full set of 45 Audio Tapes ($199) or 45 CDs ($299) |
 |
|
802-99 |
Full Set of Audio Recordings on 3 CD ROMs in mp3 Format ($149) - Formatted for any computer or any mp3 compatible player |
|
|
802-98 |
Full Set of Audio Recordings on CD ROM in mp3 Format and mp3 Player ($199) |
|
| Thursday, January 15th 2004 |
|
| 802-01 |
ATT—New Construction Inspections: The Myth of the Perfect Home by Peter Drenan |
|
|
802-02 |
CST—Commercial Inspections: The View from Both Sides of the Table by Andrew Kleeman **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-03 |
BIZ—Ask the Home Inspector Panel by C. Bellefontaine, R. Claus, C. Freidman, L Glowacz **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-04 |
CND—Plumbing Inspections 101 and Then Some by Kenny Hart **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-05 |
ATT—Indoor Air Quality: A Home Inspection Issue? by Mike Buettner |
|
|
802-06 |
Keynote Presentation—Creating Exceptional Customer Experiences! By Tom Connellan |
|
|
802-07 |
ASHI—Customer Service Best Practices by Your Peers |
|
|
802-08 |
ASHI—The ASHI Experience: Building Sales with Advertising and Public Relations by T. Hirschauer, L. Gungoll |
n/a |
|
802-09 |
ASHI—Leveraging the New ASHI Web Site by Carlos Tabora |
|
| 802-10 |
ASHI—Managing Breakdowns in Customer Interactions by Tom Connellan |
|
|
802-11 |
ATT—The Home Inspectors Guide to Historic Homes by Stephen Showalter |
|
|
802-12 |
CST—Commercial Air Conditioning Systems: An Overview by Richard Weldon |
|
|
802-13 |
BIZ—Survive and Thrive by Cecil Campbell |
|
|
802-14 |
CND—Shingles by Mark Cramer |
|
| Friday, January 16th |
Purchase Lectures* |
|
802-15 |
ATT—Three-Prong Outlets are Big Fat Liars by Michael Leavitt |
|
|
802-16 |
CST—Manufactured Homes by Dana Carter |
|
|
802-17 |
BIZ—Multi-Inspector Firms by Mike Crow **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-18 |
CND—Inspecting to Standards by Victor Faggella |
|
|
802-19 |
ATT—National Electrical Code Basics by Steven Arne |
|
|
802-20 |
CST—Fire Sprinklers and Life Safety by C. Bellfontaine, C. Freidman
|
|
|
802-21 |
CND—Insulation/Interior: A Common Sense Approach to Maintaining Good Air Quality by S. Carr, G. Clarke |
|
|
802-22 |
General Session—The ASHI Experience Town Hall |
|
|
802-23 |
ASHI—The ASHI Experience Toolkit by Gordon Rudow |
|
|
802-24 |
ASHI—The Applied DISC Model by Taunya Land |
n/a |
|
802-25 |
ATT—Engineered Lumber by Chuck Loppacker |
|
|
802-26 |
CST—Building Science in Northern Climates by S. Carr, G. Clarke |
|
|
802-27 |
BIZ—Legal Issue for Inspections by Jean Dyer Harrison |
|
|
802-28 |
CND—Natural Gas Forced Air Furnaces by Joe Zaabadick |
n/a |
| Saturday, January 17th |
Purchase Lectures* |
|
802-29 |
ATT—Advanced Plumbing Inspections by Kenny Hart |
|
|
802-30 |
CST—Commercial Brick Inspections for Non-Brick Inspectors by Bill Kjorlien **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-31 |
BIZ—The Cost of Doing Business by John Ghent |
n/a |
|
802-32 |
CND—Electrical by Michael Casey **(2 Tapes, $20 or 2 CDs, $24) |
|
|
802-33 |
ATT—Chimney, Fireplace and Hearth Appliance Inspections by Bob Preising |
|
|
802-34 |
General Session—Legislation Update from Washington |
|
|
802-35 |
General Session--Situational Service by Don Brown |
|
|
802-36 |
ATT—Moisture Intrusion and Intrusive Investigations by Mitch Sudy |
|
|
802-37 |
CST—Inspecting Garage Door Systems by Kevin Pettiette |
|
|
802-38 |
BIZ—Effective Report Writing by Mark Cramer |
|
|
802-39 |
CND—Flat Roofs by Cecil Campbell |
|
